Hi All,
You might have come across the issue of populating custom object
info in email template dynamically. Suppose you have designed one email
template having merge fields of contact object and one custom object. if you
will send a mail from apex using singleEmailmessagApi then only contact merge
field will be populated.This is an existing behavior of sfdc. How do we
overcome this issue??
As we know if we will use setTemplateId method to set email
template which we have already designed then we need to use setTargetObjectId
method(Mandatory method ).
setTargetObjectId only accept Contact,User and Lead id that is why
those object merge fields will be populated in email template. Now the
question is how can we pass custom object id ?.
If we are setting contact id in setTargetObjectId here then
we can use another method called setWhatId,there
we can pass custom object id.That means if we are sending mail to contact mail
then we can pass custom object id so that all merge fields will be
populated.
Below is the snippet of code:-
Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage
();
mail.setTemplateId(template.id);
mail.setOrgWideEmailAddressId(owemailaddress.Id);
mail.setTargetObjectId(contactid);
mail.setWhatId(customobj.id);
Messaging.sendEmail(new Messaging.SingleEmailMessage[] { mail });
When we run this code we will get definitely exception, to
overcome that make sure your custom object is enabled for activity
history.There is check box when edit a object, we have to checked it.
Then It will work for all user except portal, because portal user
cant be owner of activity. For the portal user we have design email template in
apex it self. Below is the post in this regards.