How to get list of users added to a queue in Apex ?

There is no separate objects to store queue name and all queue members. They are mapped to Group and Group Member respectively. Queues are stored as records in the table Group with 'Type' as "Queue".

Select Id from Group where type='Queue' and Name='Queue Name' - This query will return Id of queues.

Use above query results (Id) in the query [Select UserOrGroupId From GroupMember where GroupId =:grpIdset] to fetch all the users or groups which are members of the required queue.

We can also write both query combing

SELECT UserOrGroupId, COUNT( Id ) FROM GroupMember WHERE GroupId IN ( SELECT Id FROM Group WHERE Type = 'Queue' ) GROUP BY UserOrGroupId

For User level

SELECT UserOrGroupId, COUNT( Id ) FROM GroupMember WHERE UserOrGroupId =: userfinfo.getUserid() AND GroupId IN ( SELECT Id FROM Group WHERE Type = 'Queue' ) GROUP BY UserOrGroupId

We know Queue can be created for different objects. We have a section names supported objects, where we can select objects names.

To know which objects this queue contains then we have another standard object

QueueSobject : - Represents the mapping between a queue Group and the sObject types associated with the queue, including custom objects.

https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_objects_queuesobject.htm

SELECT QueueId FROM QueueSobject where SobjectType in ('ObjectName','ObjectName2','ObjectName3')

Comments

How to Create a Tooltip in Lightning Datatable ?

Imagine you have a datatable displaying a list of Contact records , and one of the columns shows the Account Name . The Account Name is a hyperlink that allows users to navigate to the Account record page. But what if users want to take a quick glance at some key Account fields —like Phone or Address—without navigating to the Account record? In Salesforce Classic, this was achieved using the Mini Page Layout feature from standard page. However, in Lightning Experience, we can implement a similar feature by adding a tooltip to the data table. Solution Overview: We’ll create a Lightning Web Component (LWC) that: Displays a data table with a clickable Account Name . Provides a tooltip that shows the Account's Phone and Address fields when users hover over the Account Name. Implementation Steps: 1. Data Preparation We need to retrieve the following fields for each Contact and its associated Account: Contact Fields : Name, Phone, Email Account Fields : Name, Phone, Billing Addre...

Lifecycle hooks in LWC

There are 3 phase of LWC component 1. Mounting A. constructor, B. connnectedCallback C. render D. renderedCallback 2. UnMounting A. disconnectedcallback 3. Error A.errorcallback Note - render is not lifecycle hook, it is protected method of Lightning element class. Mounting Phase LWC Creation and Render Life cycle Constructor Method · This method called when component is instantiated and It flows from parent to child component. · Need to call Super() inside constructor method · Can’t access any component properties or child component because it’s not ready yet. · Host element can be accessed through “this. template” inside constructor method. · Don’t add any attributes to host inside constructor C constructor (){ super (); //...

How to Create/Delete file attachments(Content Document) through Apex ?

There are 3 standard salesforce objects to store file attachments. Content Document, ContentDocumentVersion, ContentDocumentLink. Here is the article to talk about these objects and relationship. https://www.forcetalks.com/blog/contentdocument-and-contentversion-in-salesforce-an-overview/ ContentDocumentVersion ContentDocumentLink This post is all about how to create/delete content document though Apex. Here is code snippet // Insert Content Version record ContentVersion contentVersionRec = new ContentVersion(Title='filename',PathOnClient ='FileName.pdf',VersionData = bodyBlob,origin = 'H'); INSERT contentVersionRec; // this will insert one record in ContentDocument and ContentVersion , ContentDocument is parent and ContentVersion is child record // get contentdocument id contentVersionRec = [SELECT Id, Title, ContentDocumentId FROM ContentVersion WHERE Id = :contentVersionRec .Id LIMIT 1]; // Create Content Document Link record- This will attach ...

Salesforce4U

Search This Blog